Privacy Policy

Cape Cod Life Publications is committed to protecting and maintaining your privacy.

What information do we collect?

We may collect some information about you when you purchase products or services from our website, complete a survey, register on our site, enter a sweepstake or contest, send letters to the editor or sign up for our newsletters.

When you order products or register on our website, you may be asked to provide your name, e-mail address, mailing address, telephone number, and credit card information. You may, however, visit our site anonymously.


What do we use your information for?

Any of the information we collect from you may be used in the following ways:

  • To improve our website (we continually strive to improve our site offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails and newsletters

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails and newsletters, we include detailed “unsubscribe” instructions at the bottom of each email.


How do we protect customer information?

We use a Secure Server for collecting personal and credit card information. The secure server layer (SSL) encrypts (scrambles) all of the information you enter before it is transmitted over the Internet and sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

After a transaction, your private information will not be stored on our servers.


Cookies:

Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enable the sites or service provider’s systems to recognize your browser and capture and remember certain information.)

We use cookies to understand and save your preferences for future visits.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.


Disclosure of collected information to outside parties:

We do not sell, trade, or rent your personal information to others. Cape Cod Life Publications does not provide any information to third-party vendors.

Cape Cod Life Publications will transmit your contact information to our various vendors for the purpose of order fulfillment. Confidential payment information will not be shared with our vendors, except where deemed necessary to process a return.

Cape Cod Life Publications may release account information when we believe, in good faith, that such a release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Cape Cod Life Publications, our users, or others.

We may co-sponsor sweepstakes and contests with other companies. Information collected may be provided to the participating companies, but will not be sold, traded or rented to outside parties.


Children’s Privacy Protection:

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not collect or maintain information on our website from children under the age of 13. Our website and products are not directed to those under 13 years old.

California Online Privacy Protection Act Compliance:
Because we value your privacy we have taken the necessary precautions to be in compliance with the CalOPPA (California Online Privacy Protection Act). We therefore will not distribute your personal information to outside parties without your consent.

As part of the CalOPPA, all users of our site may make any changes to their information at any time by logging into their control panel and going to the ‘Edit Profile’ page.


Hyperlinks:

On our website, we post links to our advertisers’ websites which they own and operate. We are not responsible for their use of your information.


iPad Only Subscription from iTunes:

iPad only subscriptions can be purchased through iTunes. Cape Cod LIFE subscriptions include 8 issues of Cape Cod LIFE plus the Cape Cod ART annual. Cape Cod HOME subscriptions include 6 issues of Cape Cod HOME. iPad subscriptions are NOT included with print subscriptions and must be purchased separately. For more details, view the app description in iTunes.


Cape Cod Life General Store Return Policy:

Items may be returned or exchanged for credit if shipped (or returned) within 10 days of receipt of delivery. Items may be returned in person, or by USPS or other delivery service to the vendor; a store credit or refund will be offered.

The itemized sales receipt must accompany any claim for refund, which will be made only to the original account used to purchase the item. A gift receipt or itemized receipt must be presented for any exchange or store credit. Items presented for return or exchange must be in the same like-new condition as when shipped.

Refunds will not be awarded in the event items are damaged during shipping. In that case, you must file a claim with the carrier.

Items on clearance or those custom made cannot be returned or exchanged. “Final sale” items are not returnable; all “on sale”, and “special order” items are considered “final sale.”


Cape Cod Life General Store Warranty Policy:

The itemized sales receipt or gift receipt must accompany any warranty claim.


Cape Cod LIFE and Cape Cod HOME Shipping Policy:

For print subscriptions to Cape Cod LIFE and/or Cape Cod HOME, please allow 6-8 weeks for delivery of your first issue.


Cape Cod LIFE and Cape Cod HOME Refund Policy:

If you are not completely satisfied with your purchase, contact our subscription department at 1-800-698-1717, or write Cape Cod Life Publications at P.O. Box 3000, Denville, NJ 07834. All refunds will be provided as a credit to the credit card used at the time of purchase. If you paid by check, a refund check will be issued to you. Allow fourteen (14) business days upon receipt of your cancellation.


Online Privacy Policy Only:

This online privacy policy applies only to information collected through our website and not to information collected offline.


Terms and Conditions:

Please also visit our Terms of Service section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://capecodlife.com


Your Consent:

By using our site, you consent to our website’s privacy policy.


Changes to our Privacy Policy:

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
This policy was last modified on April 5, 2017.


Contacting us:

If there are any questions regarding this privacy policy, you may contact us using the information below.
http://capecodlife.com/contact/

Cape Cod Life Publications
P.O. Box 1439
Mashpee, MA 02649
USA
webmaster@capecodlife.com
508-419-7381

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By submitting this form, you are granting: Cape Cod Life, 13 Steeple Street, Mashpee, MA, 02649, permission to email you. You may unsubscribe via the link found at the bottom of every email. (See our Email Privacy Policy (http://constantcontact.com/legal/privacy-statement) for details.) Emails are serviced by Constant Contact.