Family owned and operated since 1983, Ideal Floor & Décor offers full-service flooring, kitchen, bathroom, and closet design with the utmost care. For 15 years, Jennifer Quigley has enhanced the family business with her design talent and commitment to her clients. As Manager and Design Consultant, Quigley strives to continue their dedicated reputation in all aspects of the company, treasuring the moment a client’s dream comes to fruition. -Brenna Collins

CCH: Tell me about the services Ideal Floor provides.

JQ: We pride ourselves on taking it soup to nuts. That’s evolved in the last year with our new location. The client comes in and works with us directly. Clients set up a design consultation, we help pick out everything needed, and we offer installation as well. We turned it into a design center here in Hyannis once we bought our new building. We’re now extending into custom cabinets, countertops, lighting fixtures, vanities and hardware, faucets, and glass shower doors. We’re putting our hands on everything. We have custom closets now, too, so we’re really helping the homeowner have more of a one-stop-shop experience, which helps alleviate a little bit of the stress.

CCH: What prompted opening the new design center?

JQ: We were renting in Hyannis for almost 20 years right next door, then  purchased the building that we’re in currently and renovated it. We opened the new showroom in November of 2019 and just celebrated our one year anniversary here. We also have a location in Falmouth that was our hub originally, and right now, they offer an extended array of flooring and countertops as well. 

CCH: So, your parents founded the company in 1983, tell me about how it all started.

JQ: I give credit to my dad. He has been in the business since he was 17 and started the company himself. He had this vision that flooring didn’t have to just be limited to something that you walk on. I think he had that greater picture of trying to get into every design aspect that he could. It was also about offering a more personal and upgraded shopping experience for the client. He made sure that us designers were hands on with every aspect of a project and that clients are still talking to a person directly. 

CCH: When did you figure out that design was your niche?

JQ: If you ask my parents, they will tell you from day one. I was always constantly designing something—drawing clothing designs on paper for Barbies or making my own clothes in high school. I redid my own room in the house constantly, so I’ve always had a passion for design. 

CCH: Do you have any particular projects that stand out to you?

JQ: One was just featured in your HOME Autumn issue—the Vollmer house. Peter is a longtime client, builder, and friend of mine. I loved completing such a creative design. Another one was with Reef Builders for a client that did a retro house that paid homage to the 1950s, but in a Cape Cod cottage way. It was so different and fabulous. 

CCH: What is your favorite part of your role?

JQ: I really love what I do. It’s such a joy for me to see somebody’s vision come to life. I’ve heard so many times, ‘You just made my life so much easier’ or ‘You just took what I was thinking and turned it into real life.’ I don’t impose my own style; I just want to make sure that I emphasize what they are trying to portray. I love seeing it come to fruition and hearing the client say, ‘Yes, this is it.’

CCH: What advice would you give to young professionals looking to succeed on the Cape?

JQ: If you take time to really listen to your customer and create a relationship, you’ll have a better line of communication that will allow the job to not only go as smoothly as possible, but help create future business.

Visit Jennifer at Ideal Floor & Decor at 316 Iyannough Road Hyannis , MA or online at idealfloor.com!

Make sure to check out the rest of our November/December 2020 issue here!